Parliamentary Travel Office

House of Commons Commission written question – answered at on 31 October 2016.

Alert me about debates like this

Photo of Frank Field Frank Field Chair, Work and Pensions Committee, Chair, Work and Pensions Committee

To ask the Rt. hon. Member for Carshalton and Wallington representing the House of Commons Commission, on how many days under the current Travel Office contract the ticket machines situated in the House have been unable to print hon. Members' travel tickets.

Photo of Tom Brake Tom Brake Liberal Democrat Spokesperson (Foreign Affairs), Liberal Democrat Chief Whip, Liberal Democrat Shadow Leader of the House of Commons

The Trainline ticket machine situated in the Parliamentary Travel Office has been unable to print tickets on six separate days since September 2014, the latest period being 17–19 October 2016. The machine is owned by Trainline but it is CTM’s responsibility to ensure that they report any faults so that they can be fixed quickly and efficiently.

The ticket machine situated in the Members’ Centre in Portcullis House is maintained by IPSA and therefore the Commission does not hold records on the operation of that machine. However, officials are aware that the machine has been out of service since the beginning of September 2016.

Does this answer the above question?

Yes0 people think so

No0 people think not

Would you like to ask a question like this yourself? Use our Freedom of Information site.