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Railways: Kent

Department for Transport written question – answered on 17th June 2016.

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Photo of Lord Condon Lord Condon Crossbench

To ask Her Majesty’s Government, in the light of the disruption to rail passengers in Kent on 6 June, what action they are taking to ensure a more reliable service for rail passengers travelling between Kent and London terminals.

Photo of Lord Ahmad of Wimbledon Lord Ahmad of Wimbledon Parliamentary Under-Secretary (Department for Transport), Parliamentary Under-Secretary

My Hon Friend, the Parliamentary Under-Secretary of State for Transport, Claire Perry MP, as Rail Minister, chairs a monthly meeting with Network Rail, train operators in the South East, Transport Focus, and Department for Transport officials. This group monitors performance and passenger experience and it is absolutely committed to identifying improvements and ensuring rail passengers see the benefits of these improvements being delivered. Network Rail and Southeastern both need to show much greater improvement in their ability to fix faults quickly and communicate with their passengers more effectively. The Department will ensure that lessons are learned from the disruption in Kent that day.

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