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The Information Commissioner’s Office (ICO) works closely with the Claims Management Regulator (CMR) and they regularly share intelligence and information about issues of mutual concern involving claims management companies (CMCs).
There are a total of 1,752 authorised CMCs, of which 21 CMCs were placed under investigation by the ICO during 2015-2016, amounting to 1.2% of the total. Some of which resulted in formal enforcement action.Further information can be found in the attached Claims Management Regulation Annual Report. Details of all the ICO's enforcement action are published on its website at: https://ico.org.uk/action-weve-taken/enforcement/