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Southeastern

Department for Transport written question – answered on 15th March 2016.

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Photo of Lord Wills Lord Wills Labour

To ask Her Majesty’s Government how many meetings they have had in the last three years with the Chief Executive of the Go-Ahead Group about its operation of its Southeastern rail franchise in respect of (1) health and safety, (2) passenger satisfaction, and (3) responsiveness to customer complaints.

Photo of Lord Ahmad of Wimbledon Lord Ahmad of Wimbledon Parliamentary Under-Secretary (Department for Transport), Parliamentary Under-Secretary

Senior officials meet with the Chief Executive of the Go-Ahead group on a quarterly basis to discuss the operation of all franchises under their control. Meetings discuss the overall performance of the franchises operated. Health and Safety for the industry is overseen by the Office of Rail and Road.

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