NHS 111

Department of Health written question – answered on 26th February 2016.

Alert me about debates like this

Photo of Douglas Carswell Douglas Carswell UKIP, Clacton

To ask the Secretary of State for Health, what plans his Department has to review the efficacy of the 111 service in ensuring that 999 is not used in medical non-emergencies.

Photo of Alistair Burt Alistair Burt The Minister of State, Department of Health

NHS 111 services are commissioned by local clinical commissioning groups (CCGs) that should ensure all the services they commission are effective.

NHS England’s monthly published data for the period April to September 2015 show that 11% of calls handled by NHS 111 resulted in dispatch of an ambulance.

Most recent figures show that nationally 90.4% of NHS 111 users are satisfied with the service they get.

Does this answer the above question?

Yes0 people think so

No3 people think not

Would you like to ask a question like this yourself? Use our Freedom of Information site.