Dartford-Thurrock Crossing: Tolls

Department for Transport written question – answered on 4th December 2015.

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Photo of Matthew Offord Matthew Offord Conservative, Hendon

To ask the Secretary of State for Transport, what assessment his Department has made of the adequacy of signage for the Dart Charge in effectively informing users about that charge.

Photo of Andrew Jones Andrew Jones Parliamentary Under-Secretary (Department for Transport)

Work was undertaken to assess the signage before the launch of Dart Charge in November 2014, with fifty new signs unveiled ahead of its introduction.

The initial compliance rate is 92.6% which compares favourably with other similar schemes and indicates strong awareness levels among drivers. However Highways England continue to monitor feedback from customers to see if any enhancements can be made.

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