To ask the Secretary of State for the Home Department, what representations she has received on responding to correspondence from hon. Members by email rather than by letter.

UK Visas and Immigration (UKVI) can confirm that it corresponds with hon. Members through informal channels such as email and telephone wherever possible as opposed to formal written correspondence.

A recent MP satisfaction survey conducted by UKVI revealed that over 87% of respondents prefer informal channels of communication such as email or telephone rather than a formal letter response. This effective channel shift has improved the level of service that the department has provided to MPs.