Government Departments: Telephone Services

Cabinet Office written question – answered on 17th November 2015.

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Photo of Lord Quirk Lord Quirk Crossbench

To ask Her Majesty’s Government, further to the Written Answers by Lord Bates, Lord Faulks, and Lord Bridges of Headley on 21 September (HL2010, HL2011, HL2014), to what extent they are examining the potential use of Automatic Speaker Verification in respect of the detection of fraudulent telephone access to government services.

Photo of Lord Bridges of Headley Lord Bridges of Headley The Parliamentary Secretary, Cabinet Office, The Parliamentary Secretary, Cabinet Office

The government currently has no plans to introduceAutomatic Speaker Verification in respect of the detection of fraudulent telephone access to government services.

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