To ask the Secretary of State for Work and Pensions, for what reason his Department's guidance on accessible communication formats published on 14 August 2014 does not include email as an accessible format; and what consultation his Department had with disability groups before producing that guidance.
The guidance referred to was published before 2010 and moved from the Office for Disability Issues (ODI) website to GOV.UK last August. It was written for government communicators on how to make effective use of accessible communications formats. It was not about specific means of communication, e.g. email, letters etc. This document is due to be reviewed and updated.
Stakeholders groups were involved when the document was originally produced, and will be invited to be part of the review process.