Community Rehabilitation Companies (CRCs), including Staffordshire and West Midlands CRC, set out an agreed operating model within their bids during the Transforming Rehabilitation competition. These bids were rigorously scrutinised before contracts were awarded. A thorough evaluation process was undertaken to assess the operational viability of the bids in the wider context of public protection and reducing reoffending.
All CRCs are contractually required to maintain a professional and appropriately skilled workforce to deliver the services set out in their contracts. The MoJ closely monitors the performance of CRCs, in line with government standards, to make sure they fulfil their contractual commitments to maintain service delivery, reduce reoffending and deliver value for money to the taxpayer.