Department for Transport written question – answered at on 10 September 2015.
To ask the Secretary of State for Transport, if he will make the provision of turn-up-and-go facilities to be a requirement in the next award of franchises for (a) South Eastern railways and (b) South Western railways.
All licensed train operators are required to establish and comply with a Disabled Person’s Protection Policy which sets out the level of services and facilities available to disabled passengers and those with reduced mobility, how to arrange staff assistance, and how to get help if things do go wrong.
Train operators and Network Rail recently committed to a minimum six month formal trial of Turn Up and Go in London at a limited number of stations, which launched on 11th May 2015. Once complete, we look forward to the formal assessment of this trial.
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