Social Security Benefits: Appeals

Ministry of Justice written question – answered on 30th July 2015.

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Photo of Colleen Fletcher Colleen Fletcher Labour, Coventry North East

To ask the Secretary of State for Justice, what the average length of time was for the Tribunals Service to administer a First-tier Tribunal-Social Security and Child Support appeal in respect of (a) personal independence payment, (b) employment and support allowance, (c) income support, (d) jobseeker's allowance and (e) tax credits in (i) Coventry, (ii) the West Midlands and (iii) England in the last period for which figures are available.

Photo of Shailesh Vara Shailesh Vara The Parliamentary Under-Secretary of State for Justice, The Parliamentary Under-Secretary of State for Work and Pensions

The First-tier TribunalSocial Security and Child Support (SSCS) administered by HM Courts & Tribunals Service, hears appeals against Department for Work and Pensions’ decisions on a range of benefits.

The table below shows the average length of time to administer appeals in respect of (a) personal independence payment (PIP), (b) employment and support allowance (ESA), (c) income support (IS), (d) jobseeker’s allowance (JSA) and (e) tax credits in (i) Coventry, (ii) the West Midlands and (iii) England between April 2014 and March 2015, the latest period for which figures are available.

In 2014/15, due to falling receipts of new cases, the Tribunal Service began processing more older and more complex cases, hence the rise in the average length of time to administer appeals.

Average length of time to administer appeals between April 2014 and March 2015

PIP1

ESA2

IS

JSA

Tax Credits3

Coventry

17.9

39.9

33.3

28.3

17.6

West Midlands 4

17.5

35.4

37

25.8

17.3

England 5

16.5

30.4

30.7

25.4

16.9

Notes:

SSCS data are normally registered to the venue nearest to the appellant's home address. We cannot retrieve data based on the appellant’s actual address, but can produce reports detailing the numbers of cases that were dealt with at one of our Regional centres or heard at a specific venue.

1. Personal Independence Payment (New Claim Appeals) which replaces Disability Living Allowance was introduced on 8 April 2013, also includes Personal Independence Claims (Reassessments)

2. Includes Employment Support Allowance and Employment Support Allowance (Reassessments)

3. Includes Working Family Tax Credit, Child Tax Credit, Working Tax Credit.

4. West Midlands includes the venues in: Birmingham, Coventry, Hereford, Stoke, Wolverhampton, Worcester, Shrewsbury, Kidderminster, Leamington Spa, Nuneaton and Walsall.

5. Excludes SSCS Scotland processing centre and the following venues Aberystwyth, Bridgend, Cardiff, Caernafon, Carmarthen, Colwyn Bay, Cwmbran, Haverfordwest, Llandrindod Wells, Langstone, Llandudno, Llanelli, Llangefni, Llwynypia, Merthyr Tydfil, Neath, Port Talbot, Newtown, Pontypridd, Pontypool, Prestatyn, Swansea, Welshpool, Wrexham, Bargoed and Ebbw Vale

Although care is taken when processing and analysing the data, the details are subject to inaccuracies inherent in any large-scale case management system and is the best data that is available.

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