Revenue and Customs: Telephone Services

HM Treasury written question – answered on 23rd June 2015.

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Photo of David Crausby David Crausby Labour, Bolton North East

To ask Mr Chancellor of the Exchequer, what the average number of calls made to HM Revenue and Customs helpline numbers about a single issue was before that issue was resolved in the last 12 months.

Photo of David Gauke David Gauke The Financial Secretary to the Treasury

HM Revenue and Customs (HMRC) does not hold this information, and it could only be collected at disproportionate costs.

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