Home Office written question – answered on 23rd June 2015.

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Photo of Jim Shannon Jim Shannon Shadow DUP Spokesperson (Health), Shadow DUP Spokesperson (Transport), Shadow DUP Spokesperson (Equality)

To ask the Secretary of State for the Home Department, if she will ensure that compensation payments are granted to people affected by passport processing delays in 2014.

Photo of James Brokenshire James Brokenshire Minister of State (Home Office) (Security and Immigration)

Her Majesty's Passport Office and its predecessor bodies have never guaranteed that standard passport applications will be delivered within certain turnaround times. A passport will never be issued until the necessary security and other checks have been satisfactorily completed. The turnaround times are intended as guidance only, as is made clear.

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