Driving: Licensing

Department for Transport written question – answered on 11th June 2015.

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Photo of Chi Onwurah Chi Onwurah Shadow Minister (Cabinet Office)

To ask the Secretary of State for Transport, what information campaign was in place to publicise the end of the physical paper driving licence; and what feedback has been received on the effectiveness of that campaign.

Photo of Andrew Jones Andrew Jones Parliamentary Under-Secretary (Department for Transport)

The photocard licence remains a physical document. The changes which took place on 8 June only abolished the paper counterpart. Old style paper licences remain valid.

The Driver and Vehicle Licensing Agency (DVLA) utilised media, online and direct mail channels. It also engaged directly with trade organisations and car hire companies who may need to check the status of drivers. Since March 2015, the DVLA has written directly to 640,000 professional bus and lorry drivers and sent information to around a million drivers each month. Information on GOV.UK about the change has been viewed over 2.6 million times and 40 pre-planned broadcast interviews were undertaken on 8 June.

The information that was previously on the counterpart is still available to the police, courts and insurance companies via a dedicated system.

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