LGBT People

Department for Culture Media and Sport written question – answered at on 19 February 2015.

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Photo of Lord Smith of Finsbury Lord Smith of Finsbury Non-affiliated

To ask Her Majesty’s Government what discussions they have had with British-based banks and other major companies which have outsourced customer services to overseas countries about the way in which enquiries from United Kingdom citizens who have entered into a civil partnership or same-sex marriage are handled.

Photo of Lord Wallace of Saltaire Lord Wallace of Saltaire Lords Spokesperson (Cabinet Office), Lord in Waiting (HM Household) (Whip)

The Government has had no discussions with businesses on this specific issue. The Equality Act 2010 provides that service providers are not allowed to discriminate, harass or victimise service users because they have a ‘protected characteristic’ – which includes sex and sexual orientation, amongst others. The Act provides that, in some circumstances, employers can be liable for the acts of their employees or agents. Businesses are required to comply with the relevant provision of the Act applicable to them unless an exception in the Act applies.

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