Atos have contracts with the Department to conduct assessments pertaining to different welfare benefits. Within these contracts, Atos do not use or conduct any form of therapy with any claimant and they do not refer claimants for any therapy.
DWP’s internal occupational Employee Assistance Programme provides the opportunity for face to face counselling with staff where it is appropriate. Some counselling practitioners may use CBT techniques in their sessions depending on the counsellor’s training and preferred therapy techniques. Employee occupational and health records are confidential and DWP has not carried out any analysis of the efficacy of the use of CBT for its employees. Our understanding is that the use of CBT is minimal and therefore any analysis would not be statistically significant.