Citizens' Advice Bureaux

Department for Business, Innovation and Skills written question – answered on 5th February 2015.

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Photo of Barry Sheerman Barry Sheerman Labour, Huddersfield

To ask the Secretary of State for Business, Innovation and Skills, what information his Department holds on the number of people advised by Citizens Advice Bureaux in (a) the UK, (b) England, (c) London, (d) Yorkshire, (e) Kirklees local authority area and (f) Huddersfield constituency in each of the last 10 years.

Photo of Jo Swinson Jo Swinson Parliamentary Under-Secretary of State (Department for Education) (Women and Equalities) , The Parliamentary Under-Secretary of State for Business, Innovation and Skills

The Department does not hold this information. Citizens Advice, the umbrella organisation for the bureaux service across England and Wales has not been able to provide reliable data on the number of unique clients advised over the past 10 years. Accurate electronic recording of data across the bureaux network has only been possible in the last 4 years, prior to which statistics were collected across the network either manually or in a variety of different data systems.

Citizens Advice has been able to provide data over the past 5 years on the number of issues clients have been advised on and these are set out in the table below:

Location

2009-10

2010-11

2011-12

2012-13

2013-14

England & Wales

7,097,923

6,921,722

6,712,365

6,610,072

5,571,651

England

6,752,437

6,705,436

6,416,577

6,114,356

5,234,340

London

662,289

657,195

601,964

610,452

537,960

Yorkshire

621,175

581,913

568,618

644,455

488,998

Kirklees LA

61,540

52,781

52,335

45,006

40,931

Huddersfield constituency

16,429

14,515

14,922

14,382

13,125

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