Department for Work and Pensions written question – answered on 29th January 2015.
To ask the Secretary of State for Work and Pensions, what training has been given to staff working in universal credit service centres on dealing with the housing benefit component of universal credit.
We provide housing guidance on Universal Credit, including the housing element to all staff. In addition we have specialist teams in place within our Service Centres to support the housing element aspects of Universal Credit. Staff on secondment from local authorities, with experience of administering housing benefit, are working within these teams, and provide further support.
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