Victims Liaison Unit

Attorney General written question – answered on 29th January 2015.

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Photo of Jeremy Corbyn Jeremy Corbyn Labour, Islington North

To ask the Attorney General, what the functions of Crown Prosecution Service victim liaison units are; and how their performance is monitored.

Photo of Robert Buckland Robert Buckland The Solicitor-General

Victim Liaison Units are responsible for:

i. informing victims of decisions, made by the Crown Prosecution Service (CPS), to stop proceedings or substantially alter a charge;

ii. the administration of the Victims’ Right to Review scheme and other CPS victim focused schemes; and

iii. managing complaints and feedback received.

Assurance processes are in place locally to ensure the quality of the service provided by each Victim Liaison Unit. Performance monitoring is undertaken using a number of bespoke IT systems.

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