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Revenue and Customs

HM Treasury written question – answered on 27th January 2015.

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Photo of Greg Mulholland Greg Mulholland Liberal Democrat, Leeds North West

To ask Mr Chancellor of the Exchequer, what assessment he has made of the effectiveness of training available to staff at HM Revenue and Customs.

Photo of David Gauke David Gauke The Financial Secretary to the Treasury

The effectiveness of training is assessed using a range of methods including skills assessments, examinations, and feedback from Managers on Business Performance.

Standards for learning are matched against the Professional standards set by the Association of Accountancy Technicians and Manchester Metropolitan University.

These external bodies monitor the learning to ensure that it meets the standards set.

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  • (Citation: HC Deb, 27 January 2015, cW)