NHS: Standards

Department of Health written question – answered on 14th January 2015.

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Photo of Chris Ruane Chris Ruane Labour, Vale of Clwyd

To ask the Secretary of State for Health, what information his Department holds on satisfaction levels for (a) GP surgeries and (b) hospitals in each of the last five years.

Photo of George Freeman George Freeman The Parliamentary Under-Secretary of State for Business, Innovation and Skills, The Parliamentary Under-Secretary of State for Health

The principal source of information about patients’ experiences with general practitioner (GP) surgeries is the GP Patient Survey that is commissioned by NHS England. For hospitals, the main source is the Patient Experience Survey Programme that is carried out by the Care Quality Commission (CQC).

The results of these surveys are publicly available on the NHS England and CQC websites.

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