Funeral Payments

Department for Work and Pensions written question – answered on 16th December 2014.

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Photo of Emma Lewell-Buck Emma Lewell-Buck Labour, South Shields

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 8 December 2014 to Question 216782, what steps his Department is taking to improve the administration process for funeral payments.

Photo of Steve Webb Steve Webb The Minister of State, Department for Work and Pensions

We are currently taking steps to improve the scheme and will continue to monitor its effectiveness so that it continues to meet its aim of providing a contribution towards the cost of a funeral. For example staff are working with the Bereavement Service, the main conduit of initial applications, to ensure where possible they collect all the required evidence and information at the earliest possible juncture, smoothing and improving the process for claimants. On-going improvements such as this ensure claims are dealt with in a timely and consistent manner and are in the best interests of those needing the scheme’s support.

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