Parliamentary and Health Service Ombudsman

Cabinet Office written question – answered on 8th December 2014.

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Photo of Richard Fuller Richard Fuller Conservative, Bedford

To ask the Minister for the Cabinet Office, how many cases referred by hon Members to the Parliamentary and Health Service Ombudsman took (a) up to one month, (b) one to two months, (c) two to three months, (d) three to four months, (e) four to five months, (f) five to six months and (g) more than six months from referral to allocation to a caseworker in each of the last three years; and how long each such case took to be allocated.

Photo of Richard Fuller Richard Fuller Conservative, Bedford

To ask the Minister for the Cabinet Office, how many cases referred by hon. Members to the Parliamentary and Health Service Ombudsman took (a) up to one month, (b) between one to two months, (c) between two to three months, (d) between three to four months, (e) between four to five months, (f) between five to six months and (g) more than six months from allocation to a caseworker to conclusion; and how long each case which took more than six months took to be concluded.

Photo of Oliver Letwin Oliver Letwin Minister for Government Policy

The Parliamentary and Health Service Ombudsman publish statistical information on their performance in their Annual Report and Resource Accounts which are laid before Parliament. I have asked the Parliamentary and Health Service Ombudsman to write to the Hon. Member with further detail on the specific questions raised. Copies of the reply will be placed in the House Library.

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