Sheila Gilmore
Labour, Edinburgh East
To ask Mr Chancellor of the Exchequer, what the average length of time taken to answer calls to tax credit helplines was in the last 12 months.
David Gauke
The Financial Secretary to the Treasury
HM Revenue and Customs (HMRC) publishes quarterly information about our telephony performance, which is available on GOV.UK:
www.gov.uk/government/publications/business-plan-indicators
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