HM Treasury written question – answered on 28th November 2014.
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To ask Mr Chancellor of the Exchequer, what the average length of time taken to answer calls to tax credit helplines was in the last 12 months.
HM Revenue and Customs (HMRC) publishes quarterly information about our telephony performance, which is available on GOV.UK:
Yes1 person thinks so
No0 people think not
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