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Social Services: Complaints

Department of Health written question – answered on 2nd December 2014.

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Photo of Hugh Bayley Hugh Bayley NATO Parliamentary Assembly UK Delegation

To ask the Secretary of State for Health, how many complaints per 100,000 people were received by the Care Quality Commission (CQC) from (a) members of the public and (b) staff about CQC- regulated services in each social services authority area in England in (i) the last year and (ii) the last five years.

Photo of Norman Lamb Norman Lamb The Minister of State, Department of Health

The Care Quality Commission (CQC) is the independent regulator of health and adult social care in England. The CQC has advised that the information is not collected by 100,000 population, but has provided information on the number of complaints in the attached tables.

Complaints received by CQC by local authority area (Word Document, 66.04 KB)

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  • (Citation: HC Deb, 2 December 2014, cW)