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Mobile Phones: Contracts

Department for Culture Media and Sport written question – answered on 3rd November 2014.

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Photo of Andrew Percy Andrew Percy Conservative, Brigg and Goole

To ask the Secretary of State for Culture, Media and Sport, what recent discussions he has had with Ofcom on mobile telephones and mid-contract price increases.

Photo of Ed Vaizey Ed Vaizey Minister of State for Culture and the Digital Economy (Jointly with Department for Business, Innovation and Skills), Minister of State for Culture and the Digital Economy (Jointly with Department for Culture Media and Sport)

I have regular discussions with Ofcom on a range of issues.

Government pressure recently led to reform in this area. As a result, for contracts entered into after 23 January 2014, when the core price increases mid-contract, consumers can exit their contracts without penalty and hence can switch to another provider or tariff. This applies to all communications providers.

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