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Police and Crime Commissioners (PCCs) are much more visible than the anonymous Police Authorities they replaced. Previously, only seven per cent of the public knew to go to their Police Authority if they had a problem with policing in the local area. According to the latest independent Crime Survey for
England and Wales, seven out of ten members of the public are aware of PCCs.
In January, the National Audit Office, in their policing landscape review, said that public engagement had increased by 42 per cent. Public correspondence to PCCs has also increased markedly compared to that received by Police Authorities, with some PCCs’ offices reporting an 800 per cent increase.
In the lead up to the 2012 elections the department ran a national awareness raising marketing campaign informing the public of the role and
responsibilities a police and crime commissioner has. Since 2012 the department has run two further marketing campaigns, preceding by-elections in
Information about police and crime commissioners is made available on a range of government websites including GOV.UK and choosemypcc.org.uk. In addition, full details about all 41 PCCs is on the government's police.co.uk website which allows the public to access information showing the level of crime in their area and police performance. The website is one of the Government’s most popular with over 63 million visits since 2011.