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The Government takes the enforcement of National Minimum Wage very seriously. Any worker who believes that they are being paid below the minimum wage should make a complaint to the Pay & Work Rights Helpline on 0800 917 2368. HMRC review every complaint that is referred to them by the Pay and Work Rights Helpline. In addition, by collating and analysing data received from various sources, HMRC ensure targeted enforcement through robust risk assessment processes to identify employers across the United Kingdom who are more likely to be not paying National Minimum Wage.
As part of the targeted enforcement activity undertaken, HMRC have collaborated with care sector representative bodies, such as the UK Home Care Association, and payroll software service providers to improve understanding and awareness of National Minimum Wage compliance issues and assist in the development of compliance toolkits to enable those organisations to promote and facilitate voluntary compliance.