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HMRC does not keep data in a format to enable provision of the statistics requested on the amount of arrears paid or not paid to workers. HMRC contacts every employer whom they find has paid workers below the National Minimum Wage to confirm that they have paid the identified arrears to the workers. In addition, where it has found arrears for five or fewer workers it will contact all the workers to confirm payment by the employer. In cases involving arrears for more than five workers it will contact a minimum sample of five workers to confirm payment by the employer. HMRC will pursue non-payment of arrears through civil recovery action.
HMRC review every complaint that is referred to them by the Pay and Work Rights Helpline and will always investigate any case of possible National Minimum Wage abuse. Therefore there will always be variation in the number of cases investigated within specific sectors.