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Civil Servants: Codes of Practice

Home Department written question – answered on 17th July 2014.

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Photo of Lindsay Roy Lindsay Roy Labour, Glenrothes

To ask the Secretary of State for the Home Department how many (a) internal and (b) external complaints have been received by her Department about alleged breaches of the Civil Service Code of Conduct since 2010; and what actions her Department has taken in response to each such complaint.

Photo of Karen Bradley Karen Bradley The Parliamentary Under-Secretary of State for the Home Department

This information could be provided only at disproportionate cost.

Complaints are normally dealt with by the line management chain within Departments in the first instance, with the most serious cases escalated to senior managers, HR or the Permanent Secretary.

Where a Civil Servant is not satisfied with how the matter has been handled by a Department, he or she can raise the matter with the Civil Service Commission. The Commission publishes details of the number of complaints received annually.

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