Telephone Services

Business, Innovation and Skills written question – answered on 25th June 2014.

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Photo of Valerie Vaz Valerie Vaz Labour, Walsall South

To ask the Secretary of State for Business, Innovation and Skills how many telephone lines with the prefix (a) 0845, (b) 0844 and (c) 0843 his Department (i) operates and (ii) sponsors; how many calls each number has received in the last 12 months; and whether alternative numbers charged at BT local rates are available in each case.

Photo of Jennifer Willott Jennifer Willott The Parliamentary Under-Secretary of State for Women and Equalities, Assistant Whip (HM Treasury), The Parliamentary Under-Secretary of State for Business, Innovation and Skills

The Department for Business, Innovation and Skills (BIS) currently operates the following 0845 numbers:

0845 015 0010 BIS Publications Order line;

0845 015 0020 BIS Publications Order line (Fax);

0845 015 0030 BIS Publications Order line (Minicom); and

0845 600 9006 Business Link Helpline.

BIS does not operate any 0843 or 0844 numbers. No records are available showing the number of calls made to these lines in the last 12 months. Alternative numbers charged at the local rate are available on all of these lines.

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