Work and Pensions written question – answered on 11th June 2014.
To ask the Secretary of State for Work and Pensions
(1) with reference to the answer of 7 May 2014, Official Report, column 228W, on social security benefits: disability, if he will take steps to reduce the national average waiting times for work capability assessments for (a) employment and support allowance and (b) incapacity benefit reassessment;
(2) what the target waiting time is for work capability assessment for both (a) employment and support allowance and (b) incapacity benefit reassessment; and what proportion of such assessments have been carried out within the target timescale in the last four quarters for which figures are available.
We are working closely with our supplier to deliver the best possible service for claimants, driving up performance and quality to help reduce waiting times and process claims as quickly as possible. We are continuing to monitor and robustly manage this contract.
We do not have a target timescale for waiting time for an employment and support allowance and incapacity benefit reassessment work capability assessment.
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