The Criminal Injuries Compensation Authority (CICA) divides its case work between six teams, each of which handles applications from a particular region of Great Britain. When the need arises they also create cross-regional special exercise teams to carry out projects. All of these teams work from a single office. Northern Ireland has a separate Criminal Injuries Compensation Scheme, which CICA does not administer. The six regional teams are numbered as follows:
1. Scotland and Wales
CICA publish detailed datasets of their staff numbers broken down by job title, but these do not specify which regional team someone works in. The table sets out how many staff CICA employed on the dates specified, and how many of those were senior decision makers (SDMs) and decision makers (DMs) in each region. CICA may move staff between regions throughout the year to fill temporary staff vacancies or address variances in the number of cases each region is handling. These figures do not show if staff were temporarily redeployed to assist another region on the date specified.
In recent years CICA have invested in improved technology and introduced more efficient processes which have allowed them to reduce administration costs while maintaining high levels of customer satisfaction.
|Number of SDMs||Number of DMs||Number of staff|
|31 March 2011||Region 1-2 Region 2-1 Region 3-3 Region 4-2 Region 5-3 Region 6-3 Special exercise-1||Region 1-6 Region 2-11 Region 3-6 Region 4-7 Region 5-5 Region 6-7 Special exercise-4||443|
|31 March 2012||Region 1-2 Region 2-3 Region 3-1 Region 4-3 Region 5-3 Region 6-3||Region 1-3 Region 2-6 Region 3-5 Region 4-6 Region 5-7 Region 6-7||407|
|31 March 2013||Region 1-2 Region 2-1 Region 3-0 Region 4-5 Region 5-3 Region 6-2 Special exercise-4||Region 1-5 Region 2-7 Region 3-6 Region 4-6 Region 5-8 Region 6-7 Special exercise-2||369|