UK Trade and Investment

Business, Innovation and Skills written question – answered on 27th March 2014.

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Photo of Chuka Umunna Chuka Umunna Shadow Secretary of State for Business, Innovation and Skills

To ask the Secretary of State for Business, Innovation and Skills what proportion of businesses using UK Trade & Investment's services are either fairly satisfied or very satisfied with the service they have received in 2013-14 to date.

Photo of Michael Fallon Michael Fallon The Minister of State, Department for Business, Innovation and Skills , Minister of State, Department of Energy and Climate Change, Minister of State for Portsmouth

UKTI monitors the performance and effectiveness of its trade services through Performance and Impact Monitoring Surveys (PIMS).

In the 12 months to June 2013 (the most recent period for which results are available), PIMS reported that 76% of clients were very or fairly satisfied with UKTI support.

For further information on UKTI's Performance and Impact Monitoring Survey (PIMS) please see the UKTI website:

http://www.ukti.gov.uk/uktihome/aboutukti/ourperformance/performanceimpactandmonitoringsurvey/quarterlysurveys.html

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