To ask the Chancellor of the Exchequer
(1) how many new applications for child tax credits were made online in (a) England, (b) Cumbria and (c) Barrow and Furness constituency in the last 12 months; and what proportion this represents of total new claims in each case;
(2) how many and what proportion of new applications for working tax credits were made online in (a) England, (b) Cumbria and (c) Barrow and Furness constituency in the last 12 months.
Under the system this Government inherited, applications for child tax credits and working tax credits can be made with a physical claim form, available from the tax credit helpline pack.
In addition, more than £200 million is being invested in the further digitisation of HMRC's services, making it easier and cheaper individuals and small businesses to deal with their tax affairs. For example, by April 2015 up to 2 million people will be able to take control of their tax affairs through their own online accounts. This builds on existing digital services, such as online tax calculator and phone app that allows individuals who pay tax through PAYE to see how much income tax and national insurance they can expect to pay, and an illustration of how their taxes contribute to public spending.