Revenue and Customs

Treasury written question – answered on 12th February 2014.

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Photo of Shabana Mahmood Shabana Mahmood Shadow Minister (Treasury)

To ask the Chancellor of the Exchequer how many days were lost due to staff sickness in each HM Revenue and Customs business stream in each of the last five years.

Photo of David Gauke David Gauke The Exchequer Secretary

The Department has been working to reduce the amount of days lost due to sickness absence. Between 2009 and 2013 the number has fallen by 45.65%

  Total days lost
2013 532,736
2012 579,197
2011 760,438
2010 832,459
2009 980,268

A breakdown by business stream is available as follows:

Year ended 31 December 2013
  Working days lost
Benefits and Credits 41,801
Business Tax 22,775
Corporate Services 34,647
Enforcement and Compliance 204,043
Personal Tax 229,470
Year ended 31 December 2012
  Working days lost
Benefits and Credits 43,173
Business Tax 26,952
Corporate Services 42,705
Enforcement and Compliance 214,333
Personal Tax 252,034
Year ended 31 December 2011
  Working days lost
Benefits and Credits 62,865
Business Tax 36,142
Corporate Services 54,505
Enforcement and Compliance 270,470
Personal Tax 336,371
Unknown—Grouping Not Found 85
Year ended 31 December 2010
  Working days lost
Benefits and Credits 70,364
Business Tax 32,401
Corporate Services 56,873
Enforcement and Compliance 257,977
Personal Tax 352,090
Unknown—Grouping Not Found 62,754
Year ended 31 December 2009
  Working days lost
Benefits and Credits 93,078
Business Tax 34,893
Corporate Services 64,532
Enforcement and Compliance 281,432
Personal Tax 434,170
Unknown—Grouping Not Found 72,163

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