Police: Emergency Calls

Home Department written question – answered on 14th January 2014.

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Photo of Iain Wright Iain Wright Shadow Minister (Business, Innovation and Skills)

To ask the Secretary of State for the Home Department what information her Department collects on response times to 999 emergency calls in each police force area in England; and what the response times in (a) Cleveland Police and (b) Hartlepool Basic Command unit area were in (i) 2009, (ii) 2010, (iii) 2011, (iv) 2012 and (v) 2013.

Photo of Damian Green Damian Green The Minister for Policing and Criminal Justice, The Minister for Policing and Criminal Justice

The Home Office collects data on the number of 999 calls received and the number of 999 calls answered within local target times but not on the response times to 999 emergency calls.

Up until 2010-11, the Home Office also collected data on local target times for answering 999 calls but again not on the actual response times.

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