The previous system for booking interpreters was flawed and did not provide value for money. Over the first year of the contract with Capita Translation and Interpretation (starting January 2012) the Department has saved over £16 million in the provision of interpretation and translation services.
The following tables set out the monthly spend through the Capita contract; during this period courts and tribunals have also been using off contract. During the early months of the contract, off contract bookings were more prevalent—this has decreased significantly as Capita’s transition has completed (and therefore spend with Capita has increased). Spend information on off contract bookings is not centrally available.
The months of October and November 2012 were billed as a single combined invoice, as are January and February.
|October and November||1,851,512.76|
|January and February||2,136,114.31|