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Data Protection

Work and Pensions written question – answered on 22nd October 2013.

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Photo of Charles Hendry Charles Hendry Conservative, Wealden

To ask the Secretary of State for Work and Pensions how many people's records have been mislaid by his Department in the course of moving documents between storage offices since 1990.

Photo of Esther McVey Esther McVey The Minister of State, Department for Work and Pensions

The Department takes its responsibilities to protect personal data extremely seriously.

The Department informs the Information Commissioner's Office (ICO) of serious incidents involving personal data that arise, and publishes details of such cases in the annual resource accounts.

One incident arose in September 2011, where a package intended for storage archives was delivered to an incorrect address, but subsequently recovered.

As a precaution, all the 150 individuals whose data was contained in the package were informed and given advice about protecting their information. The incident was also reported in the relevant annual resource accounts.

Aside from that incident there have been no other serious incidents involving the movement of documents between storage offices that have been reported to the ICO since 1990.

Less serious incidents involving personal data that arise are managed locally, and the details of these are not collated centrally. To provide these would incur disproportionate cost.

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George Morley
Posted on 23 Oct 2013 7:40 pm (Report this annotation)

The Department takes its responsibilities to protect personal data extremely seriously. says Esther McVey.
It is a pity that the department does not take it's responsibilty to ALL pensioners seriously also but similar to temporarily 'losing' documents they lose the indesputable 'right' for a minority of pensioners to receive the indexing which they have paid for in the same way that ALL of those who do receive it have done.
When the department stop this discrimination then just maybe it will be seen to be taking its responsibility towards ALL pensioners seriously but not until that happens unless they can justify the policy, stop virtually accusing the countries that are frozen of being responsible for the situation that the pensioners find themselves in and accept that they are in the wrong but that will require honesty and integrity.