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Energy: Meters

Energy and Climate Change written question – answered on 10th September 2013.

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Photo of John Robertson John Robertson Labour, Glasgow North West

To ask the Secretary of State for Energy and Climate Change what guidance his Department has given to energy companies regarding the provision of information to customers about home visits to install smart meters.

Photo of Gregory Barker Gregory Barker The Minister of State, Department of Energy and Climate Change

The Government has required energy suppliers to establish a Smart Metering Installation Code of Practice:

The code of practice was approved by Ofgem and came into effect on 1 June 2013. It includes detailed requirements about the arrangement of smart meter installation visits and the information that customers should be given in advance of the visit.

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