House of Lords written question – answered at on 25 July 2013.
To ask Her Majesty’s Government what assessment they have made of the efficiency as a means of redress of complaints against health and social care assessments, including those related to waiting times, to the Local Government Ombudsman and the Parliamentary and Health Services Ombudsman.
To ask Her Majesty’s Government what recent assessment they have made of the length of time it takes for complaints against (1) the Local Government Ombudsman, and (2) the Parliamentary and Health Services Ombudsman, to be responded to.
The Department has not undertaken either of these assessments. Information on complaints against the Local Government Ombudsmen and the Parliamentary and Health Service Ombudsman are available at:
www.Igo.org.uk and
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