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To ask Her Majesty’s Government when the public consultation on redress schemes for letting and management agency work will take place.
Requiring all letting and managing agents to belong to an approved redress scheme will give tenants an effective way to address complaints and drive up standards in the private rented sector. We are keen to make rapid progress in putting schemes in place, and will be engaging widely with landlord bodies, tenant groups and the lettings industry over the summer. There is no need for consultation on the principle of such redress schemes, as the Enterprise and Regulatory Reform Act 2013 has already set out the statutory basis.