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Government Departments: Correspondence

House of Lords written question – answered on 10th July 2013.

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Photo of Lord Sharkey Lord Sharkey Liberal Democrat

To ask Her Majesty’s Government what targets the Department of Health has set itself for the time taken to answer correspondence; whether there are different targets, formal or informal, for answering correspondence from members of the House of Commons and the House of Lords; and how it has performed against any such targets in the last 12 months for which data is available.

Photo of Earl Howe Earl Howe The Parliamentary Under-Secretary of State for Health

The Department’s formal target for answering correspondence from members of the House of Commons and the House of Lords is to reply to 90% of correspondence within 18 working days. No informal target exists.

Between 1 July 2012 and 30 June 2013, the Department responded to 96% of hon. Members’ and Noble Lords’ correspondence within 18 working days.

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