The Department for Transport published its accessibility action plan in December 2012. “Transport for Everyone: an action plan to improve accessibility for all” seeks to address the remaining challenges faced by disabled people by improving physical accessibility, and attitudes and behaviour of others towards disabled passengers.
Specific new measures in the plan include developing a signage scheme outlining the rules around the use of the wheelchair space and priority seating on buses, improving the collection and sharing of data on harassment and making people feel more confident about reporting incidents. We also plan to build on the success of the Olympic Games Spectator Journey Planner by developing new characteristics for Transport Direct and extending coverage into more locations. Another priority is to improve equality awareness training packages for frontline staff.
The accessibility action plan is available at: https://www.gov.uk/government/publications/accessibility-action-plan.