Universal Credit

Work and Pensions written question – answered on 12th March 2013.

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Photo of Stephen Timms Stephen Timms Shadow Minister (Work and Pensions)

To ask the Secretary of State for Work and Pensions pursuant to the answer of 17 September 2012, Official Report, column 536W, on universal credit, which parts of the universal credit IT system are being delivered by (a) Accenture, (b) BT, (c) Capgemini, (d) Hewlett Packard and (e) IBM.

Photo of Mark Hoban Mark Hoban The Minister of State, Department for Work and Pensions

Accenture is delivering the claimant and agent facing applications.

IBM is delivering the “back end” processing applications.

Hewlett Packard (HP) is delivering the hardware for the UC IT system and the work services application as well as hosting the UC applications in production.

BT is delivering telephony services to support both DWP agents and claimants.

Cap Gemini is providing consultancy support.

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