The SRA has informed me that it does not hold specific data on the number of complaints held against solicitors as it receives information about solicitors from a range of sources. This includes complaints, media reports, monitoring firms and other external intelligence. However, the SRA has provided details of the investigations it has held in 2012.
In 2012, the SRA investigated and closed a total of 6,000 cases, with 4,395 of those cases requiring no regulatory action. Of those where the investigation was upheld, the following sanctions were applied:
In 489 cases the allegation was upheld with
315 cases being issued a letter of advice
38 cases being dealt with by a Finding and warning
37 cases being dealt with by rebuke/reprimands
3 cases being dealt with by way of a fine
119 cases are being further dealt with by Solicitors Disciplinary Tribunal (SDT) referral
32 cases have other ongoing action
In some cases, more than one sanction was applied meaning the total number of sanctions do not necessarily add up to the number of cases investigated.