House of Lords written question – answered at on 5 December 2012.
To ask Her Majesty's Government, further to the answer by Lord McNally on 5 November (Official Report, col. 756), whether they will review the Financial Ombudsman Service's case fees in cases where companies represent complainants to enable costs to be met by those companies in the event of the complaint failing.
The Financial Ombudsman Service (FOS) is responsible for dealing with case fee matters. The FOS has committed to write to my noble friend with the information requested by
Yes2 people think so
No1 person thinks not
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