Work and Pensions written question – answered at on 25 October 2012.
To ask the Secretary of State for Work and Pensions what proportion of new claims for jobseekers' allowance were submitted using the online delivery channel in each month from March 2012 to date.
The Department reports performance against the Business Plan ‘Proportion of new Jobseeker's Allowance claims submitted online indicator in the Annual Report and Accounts’.
The Business Plan indicator is comprised of a single Jobseeker's Allowance measure, which is the Business Case measure. There are however two measures of jobseeker's allowance available, the Business Case measure and the Management Information System Programme (MISP) measure.
The following table shows the percentage of jobseeker's allowance claims made via the online channel from March 2012 to September 2012 based on both measures of jobseeker's allowance online performance.
Percentage | ||
Business case measure | MISP measure | |
March 2012 | 34.6 | 19.6 |
April 2012 | 45.0 | 23.7 |
May 2012 | 44.0 | 23.4 |
June 2012 | 61.4 | 29.5 |
July 2012 | 54.4 | 30.9 |
August 2012 | 55.4 | 32.1 |
September 2012 | 66.5 | 39.0 |
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