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Courts: Interpreters

Justice written question – answered on 19th October 2012.

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Photo of Alun Cairns Alun Cairns Conservative, Vale of Glamorgan

To ask the Secretary of State for Justice what recent assessment he has made of the quality of interpretation services in courts in England and Wales following changes to the centralised contract.

Photo of Helen Grant Helen Grant The Parliamentary Under-Secretary of State for Women and Equalities

Under the previous arrangements there was no monitorable system for recording complaints about quality. The contract with Applied Language Solutions provides the Ministry, for the first time, with a way to monitor complaints related to interpretation and translation.

Statistics published on 18 October 2012 by the Ministry of Justice on interpretation services show that of 72,043 completed requests for language services, there were 174 complaints related to interpreter quality.

Does this answer the above question?

Yes0 people think so

No6 people think not

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